Booking & Session Information
What types of photography sessions do you offer?
We offer a variety of portrait sessions including:
- Newborn photography
- Family portraits (including extended family)
- Maternity sessions
- Children’s portraits
- Pet photography (Dogs & Kids sessions)
- Princess/Ballerina themed sessions
- Corporate headshots
- Multi-generational family portraits
Where is your studio located?
Our studio is located in Gordon. We have a warm, welcoming studio space with various setups and props to create beautiful portraits.
Do you offer outdoor sessions?
Yes, we offer both studio and outdoor photography sessions. Many clients choose outdoor sessions once their children are walking.
Can we bring our pets to the session?
Absolutely! We’re one of the few truly pet-friendly family photographers. We understand pets are family members too and welcome dogs (and other pets) to be included in your portraits.
Pricing & Products
What products do you offer?
- Fine Art Folio Boxes
- Wall Prints (Matted/Framed)
- Albums
- Digital Collections
- Framed Collections
Do you offer payment plans?
Yes, payment plans are available for your convenience.
Do I get digital copies of my photos?
All purchases over $550 include digital copies of your purchased prints. You can also purchase the complete Digital Collection.
How long does delivery take?
Please allow 2-4 weeks for delivery of all products.
Session Experience
How long does a typical session last?
Sessions typically last 45-60 minutes for standard family portraits, though newborn sessions may take longer to allow for feeding and settling. We never rush and work at your family’s pace.
What if my child is shy or uncooperative?
Our photographer Kylie has extensive experience working with children of all ages and temperaments. She creates a fun, relaxed atmosphere and has techniques to help even the shyest children warm up and smile naturally.
What if my baby needs to be fed during the session?
No problem at all! We’re very understanding about feeding breaks, especially for newborn sessions. We’ll pause the session while you feed and settle your baby.
What should we wear?
We recommend coordinating but not matching outfits. We have beautiful maternity gowns available for expecting mothers. During your pre-shoot questionnaire, you can share any specific preferences.
Viewing & Selection Process
How do we select our photos?
After your session, you’ll have a viewing appointment where Kylie will guide you through the selection process. She helps narrow down choices without any pushy sales tactics, working within your budget.
How quickly will we see our photos?
Many clients receive their photos within 24-48 hours for initial viewing. The viewing session can often be scheduled shortly after your photo shoot.
Can we view photos remotely?
Yes, we offer Zoom viewing sessions for your convenience, especially helpful for families traveling from distant locations.
Special Sessions
What is the Princess/Ballerina Project?
These are special themed sessions where children can dress up as princesses or ballerinas. These sessions often support charitable causes like the Children’s Foundation.
Do you photograph newborns?
Yes! We specialise in newborn photography with a warm studio environment. We have props, wraps, and blankets available and can work with babies as young as 11 days old.
What ages work best for children’s portraits?
We work with children of all ages, from newborns to teenagers. Each age has its own charm, and Jane is experienced in engaging children at every developmental stage.
Preparation & Concerns
What if we’re not comfortable in front of the camera?
Don’t worry! Jane specialises in making families feel relaxed and natural. Many of our clients mention feeling awkward about photos initially but ending up having a fun, enjoyable experience.
Do you accommodate special needs?
Yes, we’re happy to accommodate accessibility needs, timing constraints, and any special requirements. Please let us know in advance so we can prepare accordingly.
Can extended family join the session?
Absolutely! Grandparents, aunts, uncles, and other family members are welcome. We’ve successfully photographed groups of 11+ people.
What happens if someone is having a bad day?
We understand that children (and adults!) have off days. Kylie is patient and flexible, using games like peek-a-boo and other techniques to turn frowns into smiles. If needed, we can work around cranky moments.
Client Experience
Why do clients choose your studio?
Based on our reviews, clients appreciate:
- Kylie’s natural ability to connect with children and pets
- The relaxed, fun atmosphere
- Beautiful, natural photos that capture personality
- No pushy sales tactics
- Professional yet warm service
- Quick turnaround times
- Ability to work with challenging situations (shy children, multiple kids, pets)
Do you support charitable causes?
Yes! We regularly organise fundraising projects for various charities, including the Children’s Foundation, through special themed sessions.
Can you accommodate families traveling from far away?
Yes, we’re experienced in working with families traveling from places like Paris and beyond. We can arrange back-to-back appointments for shooting and viewing to minimise travel.